The recipient name and shipping address can only be in English, Traditional Chinese or Simplified Chinese. For easier and faster checkout, you can add your address, your friends' and family's addresses to the address book under My Account, so all you need is a click to choose the shipping address at checkout. Or you can set an address as default shipping and billing address by checking the box next to "Set as default shipping/billing address", so you can skip one more step which is the re-entering every time at checkout.
If orders are returned to us with incorrect address, failed delivery attempts. If the customer wants the order to be reshipped, the shipping fee will be borne by the customer. So please make sure you enter a correct address.
If you would like to change the shipping address after checkout is completed, you need to contact COSME-DE.COM with your Order Number as soon as possible. For orders which are already packed or shipped, no modification will be accepted.